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Email Us:
By submitting an e-mail, you also agree and acknowledge to the following:

The Bank recognizes e-mail as a simple and cost effective method of communication; however, requests and inquiries requiring immediate attention should NOT be sent by e-mail. E-mail messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may any e-mail messages be used to place a stop payment on a check, cancel a bill payment, request account transfers, or report lost or stolen banking codes, cards or checks.

Personal and account information such as Account Numbers, Passwords, PINs or Social Security Numbers should NOT be sent by e-mail.

If you have a question about your account or need an immediate response, please call us at one of our Office Locations.

Our website is not directed to children under the age of 13. We do not knowingly solicit data from persons under the age of 13 and we do not knowingly market to persons under the age of 13. By submitting an e-mail using this convenient e-mail process, as provided on this web page, you agree and acknowledge that you are not under the age of 13.
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Notify Us:
To report a lost or stolen Visa Debit Card, please call:


To report a lost or stolen Visa Credit Card, please call:


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Call Us:
Main Office: 231-780-1800
Grand Haven: 616-844-5600
North Muskegon: 231-780-1880
Harvey: 231-780-1800

Toll-Free: 1-888-853-6633
Telephone Banking: 1-877-722-2742

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Visit Us:
Visit our locations page for more detailed branch information.

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Community Connections:
Community Shores Bank strives to improve the quality of life in the communities in which we do business. The Bank is dedicated to serving our communities through exceptional service from our staff; through strong product offerings; through volunteer commitments from our employees; and through donations to community organizations that meet and reflect our philanthropic philosophy.

Community Shores Bank established a Community Connections committee to administer and evaluate requests for corporate contributions. Our efforts in this regard are generally limited to organizations that are headquartered within (or having a substantial presence in or effect on) our primary market areas. In order to assist organizations to make a real difference to the community and people served, Community Shores focuses its support on a limited number of critical community needs and in particular those which address:

Economic and social programs
Healthcare, housing and human services
Programs that positively affect the youth in our community
Cultural arts organizations
Programs targeting diversity and womens initiatives
Religious organizations

In order to process requests quickly we ask that all donation requests be provided to us no later than 8 weeks before the event, using our Community Connections application.

If you have further questions, please call and ask for a member of the Community Connections Committee.

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